Legal

Privacy Policy

This Privacy Policy explains how SingaporeCommercialProperty.com.sg collects, uses, discloses and protects personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

Last updated: 9 September 2026

1. Introduction

SingaporeCommercialProperty.com.sg ("we", "us", "our", or the "Platform") is committed to protecting the privacy of visitors, enquirers and clients ("you"). We operate as an administrative and technology platform that publishes commercial-property information and coordinates property advisory, corporate, insurance and related professional-partner services.

This Policy applies to personal data we collect through this website, our enquiry and contact forms, WhatsApp and telephone communications, and any related correspondence. By using the Platform or submitting personal data to us, you acknowledge the practices described in this Policy.

2. Personal Data We Collect

We collect personal data that you provide voluntarily and data generated automatically when you use the Platform. This may include:

  • Identity and contact details — name, email address, telephone or WhatsApp number, company or family-office name, and country of residence;
  • Enquiry details — enquiry type, preferred language, and the content of any message, request or correspondence you send;
  • Technical data — IP address, browser type, device information, and pages viewed, collected via cookies and similar technologies (see our Cookie Policy);
  • Transaction-related data — information you provide when engaging a professional partner introduced through the Platform.

3. How We Use Your Personal Data

We use personal data for purposes reasonably required to provide and improve our services, including to:

  • Respond to your enquiries and provide requested information;
  • Coordinate and facilitate introductions to appropriate professional partners, such as property agents, licensed Corporate Service Providers, and insurance or other qualified intermediaries;
  • Administer, operate, maintain and improve the Platform and its content;
  • Send service-related communications and, where you have consented, relevant updates or marketing;
  • Comply with applicable laws, regulatory requirements, and the internal compliance obligations of our licensed partners.

4. Consent and Withdrawal

By submitting an enquiry or otherwise providing personal data, you consent to our collection, use and disclosure of that data for the purposes set out in this Policy. Where required, we will obtain fresh consent before using your data for a materially different purpose.

You may withdraw consent at any time by contacting us using the details below. Upon withdrawal we will cease using your data for the relevant purpose, though this may affect our ability to respond to enquiries or coordinate services. Marketing messages sent to Singapore telephone numbers are managed in accordance with the Do Not Call provisions of the PDPA.

5. Disclosure to Third Parties

We do not sell your personal data. We may disclose personal data to professional partners you have asked to be introduced to, to service providers who support the operation of the Platform (such as hosting and analytics providers) under confidentiality obligations, and to authorities where required by law or regulatory process.

Where your requirement is fulfilled by a licensed partner — for example a property agent or a Corporate Service Provider — that partner acts as an independent data controller for the data it receives and processes it under its own privacy and compliance policies.

6. International Transfers

We maintain a presence in Singapore and internationally, including branches referenced on our website. Where personal data is transferred outside Singapore, we take reasonable steps to ensure a standard of protection comparable to that required under the PDPA.

7. Data Retention and Security

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and legitimate business needs, after which it is securely deleted or anonymised.

We apply reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, use, disclosure or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to the PDPA, you may request access to the personal data we hold about you and information on how it has been used, and you may request correction of inaccurate or incomplete data. We will respond to such requests within a reasonable time and may charge a reasonable fee for access requests where permitted.

9. Data Protection Officer

Questions, access or correction requests, and complaints relating to personal data may be directed to our Data Protection Officer using the contact details below. If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date, and your continued use of the Platform constitutes acceptance of the updated Policy.

Questions about this policy?

For any questions or requests relating to this document, please contact us at info@singaporecommercialproperty.com.sg.

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